CONTACT INFORMATION

Pennant Accessories

Atlanta, GA info@shoppennant.com

Proudly designed, manufactured, and assembled in the United States.  Please see our "About Us" and FAQs for more details.

© 2019 by pennant accessories

SHIPPING & RETURNS

SHIPPING

We process and ship orders within 1-3 business days. Your order will ship via USPS and should arrive within 4-8 business days from date of shipment.  We offer free shipping; however, we do not offer free returns.  See Return Policy, below. 

RETURN POLICY

You are welcome to return any unused item in its original packaging within 30 days of the date of purchase, and we will issue a full refund.  Simply contact us at support@shoppennant.com (or use the form located here), and we will provide you with the address to which you can mail the item(s).   You will be responsible for the shipping costs associated with your return. 

 

Upon receipt of the item(s), we will process your refund.  You should expect to receive a refund in 3-10 business days of our receipt of your return, depending on your financial institution.  

DEFECTIVE OR "OUR MISTAKE"

Of course, please return defective or "our mistake" items--and, more importantly, please accept our apologies. 

 

If you have received a defective or the wrong item, please contact us within 10 days of receipt at support@shoppennant.com or use the form located here).  We will send you a pre-paid shipping label so you can conveniently (and at no cost to you) return the item(s) to us..  Upon our receipt of the item(s), we will process your full refund.  You should expect to receive a refund in 3-10 business days of our receipt of your return, depending on your financial institution. 

Photography by Gabi Valladares